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FAQs

Frequently
Aksed Questions

Below is a list of frequently asked questions and answers from our clients. Please check this FAQ first before contacting us.

01.What is the STETH 19 Wireless Stethoscope?

STETH 19 is a wireless, non-Bluetooth medical stethoscope designed for real time auscultation. It allows doctors to listen to lung, heart, and intestinal sounds from a safe distance, ensuring both accuracy and protection.

02.How far can the doctor be from the patient while using STETH 19?

The device enables auscultation from 5–10 meters away, providing safe and reliable sound transmission without the need for physical proximity.

03.Does STETH 19 use Bluetooth or WiFi?

No. STETH 19 operates on a custom wireless acoustic transmission system, not Bluetooth or WiFi. This ensures secure, interference free, and low latency real time audio.

04.Who can benefit from using STETH 19?

STETH 19 is ideal for doctors, hospitals, and healthcare workers who require safe and efficient patient assessment especially in infectious disease wards or telemedicine environments.

01.What is the ARCANE Stun Device?

ARCANE is a compact self defense stun device designed for personal safety, especially for women. It provides both close contact protection and long distance warning capability with a powerful electric discharge and loud deterrent sound.

02.How does the ARCANE Stun Device work?

The device can be armed or disarmed using a built in safety switch. When activated, it emits a high voltage stun for close protection or a loud electric arc warning to scare off potential attackers before contact.

03.How do I charge the ARCANE Stun Device?

ARCANE comes with a USB C charging port for quick and convenient recharging. It’s compatible with standard USB adapters, ensuring your device is always ready when needed.

04.Does the ARCANE Stun Device come with a warranty?

Yes, ARCANE includes a 12 month manufacturer warranty, covering any defects in materials or workmanship under normal use conditions.

01.What is HOME LINK?

HOME LINK is our line of WiFi enabled smart home devices, designed to make everyday living more convenient, efficient, and connected. The range includes smart lights, switches, power outlets, desk lamps, mood lamps, beverage dispensers, and more.

02.Are HOME LINK devices compatible with smart assistants?

Yes. All HOME LINK products are compatible with major smart home platforms, including Home Assistant, allowing seamless voice control and automation across your devices.

03.Do you provide full smart home setups or only individual devices?

We offer both. Our team provides complete smart home setups for homes, apartments, and hotels, as well as individual devices for customers who want to expand or upgrade existing systems.

04.Is the HOME LINK product range expanding?

Yes. The HOME LINK lineup is continuously growing, with new smart home products being developed to enhance comfort, security, and energy efficiency in modern living spaces.

01.What services does 3D LABS offer?

3D LABS specializes in professional 3D printing, CAD design, 3D scanning, material consulting, and post processing solutions. We provide end-to-end support from concept to final product for both prototyping and batch production.

02.What materials can you print with?

We work with a wide range of materials including PLA, ABS, PETG, TPU, Nylon, Carbon Fiber composites, and engineering grade filaments. Our team helps you choose the right material based on your application, strength, and finish requirements.

03.How can I submit a 3D model for printing?

You can send us your 3D file (STL, STEP, or OBJ format) via email or through our online Instant Quote option. If you don’t have a model, our design team can help you create one from scratch or by 3D scanning an existing object.

04.What’s the turnaround time for a 3D print?

Turnaround time depends on the project size, material, and complexity. Most standard prints are completed within 1–3 business days, while larger or detailed projects may take slightly longer. We also offer express printing options for urgent needs.